Our Story
T1 Produce Inc started with a simple frustration: fresh produce should be the easiest thing to buy online, not the hardest.
Too often, “convenient” comes at the cost of freshness and clarity—customers don’t know what they’ll receive, growers don’t get predictable demand, and the system wastes time and food along the way.
We built Green Basket Flow to make the produce journey more transparent: from sourcing to catalog to fulfillment—so customers can shop confidently and receive produce they feel good about.
Our Mission
Our mission is to deliver consistently fresh produce with clear product information and a dependable customer experience.
We focus on the details that matter for long-term trust: accurate listings, thoughtful handling, and fast feedback when something isn’t right.
Our Values
Freshness is the baseline
We measure success by what arrives at your door—not what looked good in a photo.
Clarity beats hype
Plain, accurate information helps customers choose with confidence.
Operational excellence
Reliable delivery is a systems problem. We build processes that scale with quality.
Trust is earned daily
When we miss, we own it, fix it fast, and improve so it doesn’t repeat.
Timeline
We mapped the produce journey
Starting from customer expectations and working backwards through catalog, packing, and fulfillment.
We built a tighter feedback loop
Improving accuracy and service by capturing issues early and learning from every order.
We continue iterating
Better product discovery, clearer policies, and more consistent fulfillment—step by step.
How We Source
We prioritize suppliers who share our standards for quality and transparency. When available, we prefer seasonal and locally-sourced options.
- Clear product details so customers can shop confidently
- Continuous improvement based on customer feedback
- Operational practices that prioritize freshness and handling
Quality Standards
Freshness is the baseline, not a bonus. We work to reduce time between sourcing and delivery, and we continuously refine handling and packing workflows.
If something isn’t right, we want to hear about it—so we can make it right and improve the system.
Our Team
We’re a small team focused on the unglamorous parts of a great grocery experience: product accuracy, fulfillment quality, and customer support.
Operations
Fulfillment workflows, reliability, and delivery consistency.
Quality
Handling standards, packing checks, and continuous improvement.
Support
Fast responses, real help, and clear communication.
Customer Promise
We build for trust. That means clear policies, predictable experiences, and real support.
Our goal is to be the place you come back to for produce you feel good about.
Contact
Questions, feedback, or partnership inquiries? Email us at t1produceinc@gmail.com.